Shipping policy

Last updated: July 30, 2026

Where we ship

We currently ship within the United States only.

Processing and shipping

We aim to process and ship orders promptly and will email you tracking information as soon as it is available. Delivery times vary by item and destination. If we are unable to ship your order within 30 days, we will notify you and offer you the option to cancel for a full refund.

Because each item ships directly from the supplier or manufacturing partner that produces it, if your order contains more than one item, they may arrive in separate packages, on different days, from different locations. This is normal and not a sign anything went wrong with your order.

Packaging

Items ship in their manufacturer's or fulfillment partner's packaging, which may look different from our own site imagery. This does not affect the product itself.

Shipping costs

Any shipping costs are calculated and shown at checkout before you pay.

Delays

Occasionally a carrier or supplier delay pushes a delivery past our estimate. If your order is significantly delayed, contact us at support@wispaire.com and we will look into it and make it right.

Lost or damaged in transit

If your order arrives damaged or never arrives, contact us within 14 days of the expected delivery date at support@wispaire.com with your order number, and we will send a replacement or refund.

Questions

support@wispaire.com.